The 7 Best Consumer Behavior Books of All Time (2024)

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 Summary
Contagious by Jonah Berger is a great read for anyone into marketing, influence, or the psychology of consumer behavior. It explores what makes people share. In other words: why do certain products, ideas, or content 'go viral'? A lot of research is simplified into 6 key principles: social currency, triggers, emotion, public, practical value, and stories.
"Word of mouth is the primary factor behind 20 percent to 50 percent of all purchasing decisions." —Jonah Berger
Why should you read it? Ever open up Facebook and wonder why your post got two likes while your friend's got a hundred? This book is a deep dive into the research of what makes people want to share and spread ideas. Perfect for anyone that wants to capture more attention in our age of algorithms and social media apps.
 Summary
Influence is about six principles of persuasion useful for sales, marketing, and negotiation. Professor Robert Cialdini backs his ideas with a lot of science research. The six principles are: reciprocity, commitment and consistency, social proof, liking, authority and scarcity.
"Our best evidence of what people truly feel and believe comes less from their words than from their deeds." —Robert Cialdini
Why should you read it? Influence may be the greatest marketing book of all time. But more than that, like a secret playbook of the human mind—a deep dive into our decision-making process. Think of it as a crash course in "Why did I just agree to that?" or "Why did I just buy that?" It's a must-read, whether you are a marketer, salesperson, or you just want to communicate with more influence. By the end, you'll understand why we say "yes" to things that make no sense, from buying stocks we know nothing about to subscribing to that cheese-of-the-month club. 🧀
 Summary
"Made to Stick" by Chip and Dan Heath teaches how to explain your ideas and thoughts so they capture attention, persuade others, and stick in people's minds. Learn why some ideas become popular and others fail using their research-based SUCCESs framework, which outlines six key principles: Simple, Unexpected, Concrete, Credible, Emotions, and Stories.
"The most basic way to get someone's attention is this: Break a pattern." —Chip Heath
Why should you read it? Curious why some ideas become popular while others flop? "Made to Stick" by Chip and Dan Heath cracks the code on what makes ideas unforgettable, by analyzing everything from hit marketing campaigns to political slogans, classic folktales, and even crazy conspiracy theories. Perfect for marketers, educators, entrepreneurs, or anyone eager to make their message as clingy as gum on a shoe in summer. 👟
 Summary
"The Design of Everyday Things" by Don Norman explains the principles of good design and usability. The book outlines a process for creating products, services, and apps that are intuitive and user-friendly by taking into account human psychology. It also identifies common design mistakes that make products frustrating to use and offers solutions to avoid these pitfalls.
"Design is really an act of communication, which means having a deep understanding of the person with whom the designer is communicating." —Don Norman
 Summary
Hooked is a guide for product designers, marketers, and entrepreneurs, showing them how to create digital products that are engaging, compelling, and habit-forming. Nir Eyal reveals how big tech companies like Google, Twitter and Facebook keep us coming back to their apps daily. His "Hooked Model" has 4 stages: trigger, action, variable reward, and investment.
"79% of smartphone owners check their device within fifteen minutes of waking up every morning." —Nir Eyal
Why should you read it? If you're dreaming of creating the next Instagram or just curious about why we can't put down our phones, then this book is your go-to guide. Nir Eyal takes the "habit loop" idea (made popular by books like Atomic Habits), then he spins it upside down, to reveal the secrets behind apps that are highly engaging and habit-forming. It's your blueprint to making anything - from your new app to your social media channel - as irresistible as that last slice of pizza. 🍕
 Summary
"Predictably Irrational" by Dan Ariely explores the hidden forces that shape our decisions, demonstrating through a series of experiments and insights that humans do not always act rationally. Ariely delves into behavioral economics to explain why people often make irrational choices in their daily lives and how these choices affect consumer behavior.
"Even the most analytical thinkers are predictably irrational; the really smart ones acknowledge and address their irrationalities." —Dan Ariely
Why should you read it? Dan Ariely uses engaging research and real-world examples to show just how often we stray from rationality. This book is not only fascinating but also immensely useful, particularly for marketers, as it explains the underlying motives behind consumer choices. Whether you’re a professional in the field or simply curious about human nature, this book offers valuable insights into the irrational ways we all behave.
 Summary
Pre-Suasion shows a new side of influence. It's about everything that happens BEFORE you ask someone to say yes to your proposal. Professor Robert Cialdini has distilled hundreds of scientific studies to prove that how you FRAME a message from the beginning is crucial to its success.
"What we present first changes the way people experience what we present to them next." —Robert Cialdini