The 7 Best Consumer Behavior Books of All Time (2024)

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1
 Summary
Hooked is a guide for product designers, marketers, and entrepreneurs, showing them how to create digital products that are engaging, compelling, and habit-forming. Nir Eyal reveals how big tech companies like Google, Twitter and Facebook keep us coming back to their apps daily. His "Hooked Model" has 4 stages: trigger, action, variable reward, and investment.
2
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"Predictably Irrational" by Dan Ariely explores the hidden forces that shape our decisions, demonstrating through a series of experiments and insights that humans do not always act rationally. Ariely delves into behavioral economics to explain why people often make irrational choices in their daily lives and how these choices affect consumer behavior.
3
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Pre-Suasion shows a new side of influence. It's about everything that happens BEFORE you ask someone to say yes to your proposal. Professor Robert Cialdini has distilled hundreds of scientific studies to prove that how you FRAME a message from the beginning is crucial to its success.
4
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Contagious by Jonah Berger is a great read for anyone into marketing, influence, or the psychology of consumer behavior. It explores what makes people share. In other words: why do certain products, ideas, or content 'go viral'? A lot of research is simplified into 6 key principles: social currency, triggers, emotion, public, practical value, and stories.
5
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Influence is about six principles of persuasion useful for sales, marketing, and negotiation. Professor Robert Cialdini backs his ideas with a lot of science research. The six principles are: reciprocity, commitment and consistency, social proof, liking, authority and scarcity.
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"Made to Stick" by Chip and Dan Heath teaches how to explain your ideas and thoughts so they capture attention, persuade others, and stick in people's minds. Learn why some ideas become popular and others fail using their research-based SUCCESs framework, which outlines six key principles: Simple, Unexpected, Concrete, Credible, Emotions, and Stories.
7
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"The Design of Everyday Things" by Don Norman explains the principles of good design and usability. The book outlines a process for creating products, services, and apps that are intuitive and user-friendly by taking into account human psychology. It also identifies common design mistakes that make products frustrating to use and offers solutions to avoid these pitfalls.